Inquiry Form

Last updated [February 2022]

Panasonic is committed to ensuring that your “Personal Data” (as explained below) is used fairly, lawfully, and securely and that your privacy is protected at all times. We place high importance on compliance with the applicable privacy and data protection laws and regulations, including, but not limited to the European Union (EU) Regulation 2016/679 General Data Protection Regulation (“GDPR”).

This Privacy Notice is intended to tell you how we “process” (as explained below) information about you ("Personal Data" as explained below) that you provide to us or that we collect through your use of inquiry or any other service provided on this website (collectively our “Services”), or when you engage with us on social media or otherwise interact with us. It also applies if explicit reference is made to it via link or in a similar manner. Wherever we process your Personal Data and a different privacy notice is required (e.g. for other specific websites or portals), Panasonic will provide a specific privacy notice. This Privacy Notice supplements other privacy notices and is not intended to override them.

This Privacy Notice explains what Personal Data we collect, store, use, disclose and transfer (hereinafter “process”), how we do it, for which purpose and what our legal bases are. It also provides you with information on your rights under the GDPR and how you can contact us if want to exercise your rights or have a complaint.

Please click on the links below for further information on our privacy practices:

1.　Information about us
2.　What is Personal Data?
3.　What Personal Data do we collect about you and how?
4.　How do we use your Personal Data (purpose and legal basis)?
5.　To whom do we disclose your Personal Data?
6.　What do we do to keep your Personal Data secure?
7.　Accessing your Personal Data and other rights you have
　　What are your rights?
　　Your rights related to Marketing Communication
　　Exercising your rights
　　Complaints
8.　International Transfers
9.　Data Retention – How long we will retain your Personal Data?
10.　Third-party links and products on our Services
11.　Cookies
12.　Children's Personal Data
13.　Changes to this Privacy Notice or to your Personal Data
14.　Contact Us
15.　CCPA Appendix
16.　Appendix for Persons Who Are Thai Residents
17.　LGPD Appendix

1. Information about us

This Privacy Notice is issued by Cooking Business Unit, Kitchen Appliances Business Division, Living Appliances and Solutions Company, Lifestyle Updates Business Division, Panasonic Corporation, Nojihigashi 2-3-1-1, Kusatsu City, Shiga Prefecture, Japan, 120001158218 on behalf of ourselves and the Panasonic Group of Companies. The Panasonic Group of Companies consists of Panasonic Corporation, headquartered in Kadoma, Osaka Prefecture, Japan, as well as a number of Affiliates can be found here http://www.panasonic.com/global/corporate/profile/group-companies.html#renketsu

In this Privacy Notice, when we refer to “Panasonic”, “we”, “us” or “our”, this means the relevant company/companies (in the case of joint controllers) in the Panasonic Group that is/are responsible for processing your Personal Data. For Personal Data gathered via this website, this is Cooking Business Unit. Where several Panasonic companies are jointly responsible for the processing of your Personal Data, you can exercise your rights against the company issuing this Privacy Notice.

Please note that Panasonic (as splitting company) plans to split up into several companies under the laws of Japan (“Demerger”). Such Demerger is planned to take place in April 1, 2022.

After the Demerger, the controller who is responsible for the processing of your personal data may change from Panasonic to Panasonic Split Preparation Co., Ltd. (The corporate name is to be changed to “Panasonic Coropration” as of April 1, 2022.) (“Successor Company”), having its registered office at 1006, Oaza Kadoma, Kadoma City, Osaka, Japan, which is to be one of Panasonic Affiliates.

Please note, however, that Panasonic shall remain the controller of your personal data if the Demerger does not take place for any reason.

After the Demerger has been completed, the Successor Company will become the new controller of your personal data and shall process your personal data in accordance with its own privacy notice that will apply as from the effective date of the Demerger as will be notified to you by the Successor Company.

An overview of the Demerger can be found here:
https://www.panasonic.com/global/corporate/ir/pdf/en201113-1.pdf

In addition, please also see the updated information regarding the Demerger at the following
website: https://www.panasonic.com/global/corporate/ir/relevant.html

2. What is Personal Data?

For the purposes of this Privacy Notice, "Personal Data" consists of any information about an individual from which that person can, directly or indirectly, be identified. When we combine other information (i.e. information that does not, on its own, identify an individual) with Personal Data, we treat the combined information as Personal Data.

3. What Personal Data do we collect about you and how?

Depending upon your use of this website/our Services, see Section ‎4 below, and your cookie choices, see Section ‎11 below, Panasonic collects and processes some or all of the Personal Data set out in the table below, using the methods and channels also set out in the table.

Types of collected Personal Data	How we collect the Personal Data
“Business Communication Data”: Electronic such as e-mails, chat messages, pdf and other document files.	From you directly, if you choose to share this information with us.
“Business Contact Data”: Including your job title and function, office address, work email address, work telephone numbers (landline and mobile), and work fax number.	From you directly, if you choose to share this information with us.
“Identity Data”: Including your first name, last name, title, and username or similar identifier.	From you directly, if you choose to share this information with us.
“Location Data”: Such as your product or device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.	Automated, through our use of technologies set on your product, device or our application.
“Log Data”: including the information such as the time and period of using our service, the searching criteria, your product/device information or the information saved through cookies which is set via our applications.	Automated, through our use of cookies and similar technologies set on your product, device or our application, if you consented to our usage on beforehand; please visit our Cookie Policy for more information [https://fs.panasonic.com/cookie_policy/].
“Product/Device/Application Data”: Including your hardware model, IMEI number, the MAC address of the device’s wireless network interface and the mobile phone number used by the device, mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, IP address, operating system details, and other technology on the product or device you use to access the Services.	Automated, through our use of technologies set on your product, device or our application.
“Transactional Data”: Including information about your transactions (e.g. purchase or return of our products/devices and Services) and details on such product/devices such as the name of the product/device and service, product category, model number, serial number, purchase price, proof of purchase, date and location of the transaction, invoice history.	From you directly, if you choose to share this information with us.
Any additional Personal Data you voluntarily provide to us	From you directly

4. How do we use your Personal Data (purpose and legal basis)?

We process your Personal Data in the context of the activities and for the purposes set out in the table below and rely on the following the specified legal bases:

-　　Consent: Where we rely on your consent we will ask for it separately (6(1)(a) GDPR).

Please note that Panasonic does not base any decision solely on automated processing including profiling that significantly affects you or has legal effects for you (Art. 22 GDPR).

Activity and purpose	Types of Personal Data	Legal basis
Provide our Services To provide our Services or any specific feature that you request, customer support services and dealing with any other support query you may have (such as, complaint handling).	Business Communication Data	Consent
	Business Contact Data
	Identity Data
Updates To communicate with you, giving you important information about your products, devices, application or other Services and sending you notices about any material changes to our terms and conditions or polices, e.g. this Privacy Notice.	Business Contact Data	Consent
	Identity Data
Promotions, events such as webinars, seminars, and similar activities To properly conduct and administer any of the above, including sharing your Personal Data with sponsors.	Business Contact Data	Consent
	Identity Data
Send Marketing Communications To provide our promotional communications and newsletters. We will only provide such subscription services to you in accordance with applicable laws and where you have expressly requested us to do so.	Business Contact Data	Consent
	Identity Data
	Product/Device/Application Data
Service Improvement and Surveys To develop and improve new and existing Panasonic products and Services, and learning more about your preferences including asking you for your opinions on our products and Services and carrying out questionnaire. This also includes creating anonymous, aggregated statistics about the use of our Services.	Business Contact Data	Consent
	Profile and Usage Data
	Identity Data
Compliance and legal action Ensure administration, operation and compliance with all applicable laws and regulations and internal Panasonic policies and processed, as well as enforcement of legal rights and defence in the event of a legal dispute	Background Data	Legal obligation
	Business Communication Data
	Business Contact Data
	Identity Data
Compliance screenings For the prevention or detection of fraud, corruption, money laundering, the financing of terrorism and other criminal acts in the context of mergers and acquisitions and/or general risk management (e.g. related to creditworthiness, export control, fraud, money laundering or anti-bribery and corruption), including screening against public lists of persons subject to EU or national sanctions, credit registers, confirm that that there is no adverse public information connecting you to fraud or financial misconduct, including bribery, and to confirm whether you are a “politically exposed person” (i.e. whether you are or have been a public official or elected official) or associate thereof.	Background Data	Legal obligation
	Business Contact Data
	Identification Data
	Identity Data
Partner Portal To become a Panasonic Partner, we will need to collect basic information on the company, the employee registering the company, and what Panasonic products the company is interested in promoting.	Business Contact Data	Performance of a contract Consent
	Identity Data
	Profile and Usage Data

5. To whom do we disclose your Personal Data?

We will not disclose your Personal Data to third parties for their own independent marketing or business purposes, unless you have given your explicit consent to do so. However, we may have to disclose your Personal Data to the following entities for the purposes we collected it as set out in Section 4 relying on the legal bases specified therein:

I. Panasonic Corporation and Affiliates

We may need to transfer your Personal Data within the Panasonic Group of Companies to provide the Services you require or any other services/assistance you request. All companies within the Panasonic Group are required to follow the privacy practices set forth in this Privacy Notice, or another privacy policy that they may notify to you and to process your Personal Data in accordance with the applicable privacy and data protection laws and regulations.

II. Service Providers

We use third party service providers who provide information technology and system administration services to us and help us to administer certain activities and services on our behalf and they will operate only in accordance with our instructions as data processors.

III. Channel Partners

If you have contacted us regarding a potential sales opportunity, we may provide your Business Contact Data and Identity Data to our approved channel partners in order for to them to follow up the request for contact and further qualify your requirements.

IV. Third parties when required by Law or to Protect our Business and Services

We will disclose your Personal Data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; to protect our customers (e.g. to prevent spam or attempts to defraud users of our Services); to operate and maintain the security of our Services (e.g. to prevent or stop an attack on our systems or networks); to protect the health and safety of our colleagues and others with whom we have contact; or to protect the rights or property of Panasonic, including enforcing any terms or agreements governing the use of our Services.

V. Other Parties in Connection With Corporate Transactions

We may disclose your Personal Data to a third party or within the Panasonic Group of Companies as part of a reorganisation, merger, transfer, sale, joint venture, assignment or other disposition of all or any portion of Panasonic's business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding.

VI. Third party activity providers

We may disclose your Personal Data to third party sponsors of activities such as webinars or seminars and similar promotions. These third party providers will be identified to you prior to when you enter into any competition, sweepstake, prize draw or similar promotion.

VII. Other Parties With Your Consent or At Your Direction

We may share Personal Data about you with third parties when you consent to or request such sharing.

6. What do we do to keep your Personal Data secure?

The security of your Personal Data is of greatest importance to Panasonic. We have put in place a range of appropriate physical and technical measures as well as robust policies and processes. The purpose thereof is to safeguard your Personal Data and to protect it against accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and against other unlawful forms of processing. These measures take into account the state of the art of the technology, the costs of its implementation, the nature of the Personal Data, and the risk of the processing.

Information security, including the protection of Personal Data is organized in a global Panasonic Program called Information Security Management (“ISM”). The related aim, standards and implementation measures are organized in a globally valid Policy, and further standards and guidelines. The program and all its parts follow a strong yearly Plan-Do-Check-Act (PDCA) approach to secure the confidentiality, integrity and availability of all data (including your Personal Data) for the whole information lifecycle from collection to destruction of such information.

7. Accessing your Personal Data and other rights you have

What are your rights?

Your rights under the GDPR include, the right to be informed, the right to access a copy of your Personal Data, the right to request the rectification or the update of any inaccurate Personal Data we hold, and the right to request erasure of your Personal Data.

You also have the right to obtain restriction of the processing of your Personal Data, the right to object to the processing of your Personal Data at any time under the conditions set out in the GDPR, and the right not to be subject to a decision based solely on automated processing.

In addition, you have the right to data portability in certain cases. This is the right to request the return of the personal data you have provided to us in a structured, commonly used and machine-readable format and to request the transmission of such personal data to a third party, without hindrance from us and subject to your own confidentiality obligations.

You also have the right to not provide consent and, where you have consented to our processing of your Personal Data, you have the right to withdraw such consent at any time without this withdrawal affecting the lawfulness of the processing prior to such withdrawal.

Your rights are further specified in Art. 7 and Chapter 3 of the GDPR and other applicable data protection legislation.

Your rights related to Marketing Communication

Where permitted under applicable law, we process your Business Contact Data, Identity Data, Marketing and Communications Data, Product/Device/Application Data and Profile and Usage Data for marketing communication purposes to send you correspondence by email or text message (such as SMS) related to Panasonic products, devices and other Services in accordance with your marketing preferences. We will only provide these services to you in accordance with your requests to do so.

You have the right to object to the processing of your Personal Data for these purposes. If you object and request us to stop processing your Personal Data for marketing purposes, we shall stop processing your Personal Data for those purposes.

You also may opt-out from receiving electronic communications from us. If you don’t want to receive marketing communication from Panasonic, please update your email and contact preferences in your My Panasonic Account or click "Unsubscribe" from any marketing or promotional email you receive from us.

Exercising your rights

If you wish to exercise any of the above rights, then please contact us by using the communication means set out in Section 14 below.

Complaints

If you are not satisfied with how we process your Personal Data, then please contact us by using the communication means below in Section 14 or alternatively file a complaint with the competent supervisory authority:
-　EEA/EU authorities: Members | European Data Protection Board (europa.eu)
-　United Kingdom (UK): Make a complaint | ICO

8. International Transfers

Where we transfer your Personal Data to recipients located outside of the European Economic Area ("EEA") we ensure that your Personal Data remains protected by transferring it only to countries that offer an adequate level of protection as recognised by the European Commission such as e.g. Japan and the United Kingdom and/or by using the Standard Contractual Clauses approved by the European Commission and where required putting supplementary measures in place to afford your Personal Data with essentially the same level of protection it has in the EEA.

In the same way, if we transfer your Personal Data outside of Serbia, Switzerland, Turkey, or the UK, we will ensure that your Personal Data remains protected in line with the requirements set out in the applicable data protection legislation.

You may request additional information in this respect and obtain a copy of the appropriate safeguards we provide for through sending a request to the contact indicated in Section ‎14.

9. Data Retention – How long we will retain your Personal Data?

We will only retain your Personal Data for the period necessary to fulfil the purposes for which it has been collected. This includes the purposes of fulfilling our contract with you, satisfying any legal, regulatory, accounting, reporting obligation we are subject to and the establishment and defence of legal claims.

10. Third-party links and products on our Services

Our websites, applications and products may contain links to third party websites, plug-ins and applications such as YouTube, LinkedIn and Facebook. These linked websites and applications are not under Panasonic's control and we are not responsible for their privacy practices or the content of any linked websites and applications. If you choose to use any third party website or application, Personal Data collected by the third party’s website or application will be controlled by the privacy policy of that third party. We strongly recommend that you take the time to review the privacy policies of any third parties to which you provide Personal Data.

11. Cookies

For information on what cookies are, how Panasonic and other third parties use cookies and similar technologies, and for details of how cookies can be disabled, please see our Cookie Policy [https://fs.panasonic.com/cookie_policy/].

12. Children's Personal Data

This Website is not intended for children (anyone under the age of 16 years) and we do not knowingly collect or try to collect Personal Data from or about children.

13. Changes to this Privacy Notice or to your Personal Data

It also is important that you check back often for updates to the Privacy Notice, as we may change it from time to time. The “Date last updated” Section at the top of this page states when this Privacy Notice was last updated and any changes will become effective upon our posting of the revised Privacy Notice.

We will provide additional notice to you if these changes are material by adding a statement to this website or by sending you a notification through any relevant Services or email.

We encourage you to review the Privacy Notice whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.It is important to us that the Personal Data we hold about you is accurate and up-to-date at all times. If any of the Personal Data we hold about you changes, please keep us informed.

14. Contact Us

If you have any questions regarding the collection, processing, or use of your Personal Data or if you wish to exercise your rights, please contact us through the inquiry form on this website or email.
　E-mail address : fspanasonic_inquiry@gg.jp.panasonic.com

If you have questions about Data Protection in Europe, please contact us at:

Panasonic Marketing Europe GmbH
The Data Protection Officer
Hagenauerstrasse 43
D-65203 Wiesbaden
or by e-mail: Data_Protection@eu.panasonic.com

Please note that Panasonic Marketing Europe GmbH acts as Representative of the data controller (Art. 27 GDPR) if you reside in a member state of the European Economic Area.

If you have any questions about Data Protection in the United Kingdom (UK), please contact us at:

UK Legal Department Panasonic Business Support Europe GmbH (UK branch)
Maxis 2, Western Road,
Bracknell, Berkshire,
RG12 1RT
or by e-mail: UKLegal@eu.panasonic.com

15. CCPA Appendix

If you are a California resident, additional privacy notice applies to you, in accordance with the California Consumer Privacy Act. Please see Appendix below.

CCPA Appendix

Date last updated: 1st March 2021

This CCPA Appendix complements Panasonic Privacy Notice and tells you what your rights and our obligations are in relation to the processing of your Personal Data in accordance with the California Consumer Privacy Act (the “CCPA”).
If there is any discrepancy between the terms of this CCPA Appendix and those of Panasonic Privacy Notice, this CCPA Appendix will prevail.
We may change this CCPA Appendix from time to time. The “Date last updated” mention at the top of this page states when the CCPA Appendix was last updated and any changes will become effective upon our posting of the revised CCPA Appendix to the extent permitted by applicable laws.
Where required by the CCPA or other applicable law, we will request your consent to any such changes. We will provide the revised CCPA Appendix by email or by posting notice of the changes on our website or through any relevant Services.

Please click on the links below for further information on our privacy practices for residents in California:

1. What is Personal Data?

2. What Personal Data do we collect about you?

3. On which legal basis do we process Personal Data?

4. What are your rights and how can you exercise them?

5. Disclosure of Personal Data

6. Sale of Personal Data

7. Children’s Personal Data

8. Contact Information

1. What is Personal Data?

For the purposes of this CCPA Appendix, "Personal Data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. For example, Personal Data includes, but is not limited to, audio, electronic, visual, thermal, olfactory, or similar information or inferences drawn from other Personal Data to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends among other things.

2. What Personal Data do we collect about you?

Categories of Personal Data collected	Categories of sources	Business or commercial purpose(s) for collecting Personal Data
・Personal data which you provide through inquiry form; ・Address ・Name ・Phone number ・E-mail address ・Information of your	Directly provided by consumers	・Respond to inquiries ・Provide service ・Invitation to activities ・Promotion ・News letter ・Surveys ・Registration of products or
Panasonic products or devices 　etc.		devices ・Protect consumers ・Service security management 　etc.
Information about your use of the services or online applications; ・Information of Panasonic products or devices ・Log data of your usage of our service ・location information	Through your Panasonic products, software on the devices etc.	・Analytics for service improvements ・Customer Support Service

3. On which legal basis do we process Personal Data?

We process Personal Data of residents in California in compliance with the CCPA. If we are to use your Personal Data for purposes other than the purposes we notified on or before collecting your Personal Data, we will notify the new purposes to you and obtain your express consent.

4. What are your rights and how can you exercise them?

A. What are your rights?

(1) Your rights under the CCPA include, the right to know about your Personal Data that we collect, use and disclose, the right to request the deletion of your Personal Data.

(2) We will not unreasonably discriminate against you for exercising the rights such as the right to know about Personal Data information under the CCPA by using methods including but not limited to the following:

I. Denying to provide goods or services to you

II. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties

III. Providing a different level or quality of goods or services to you

IV. Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services

B. Exercising your rights (right to know and right to request the deletion of your Personal Data)

If you wish to exercise the right to know or the right to request the deletion of your Personal Data under the rights of A(1) above, please contact us by using the following means in addition to the communication means described in Panasonic Privacy Notice. Upon receiving your request to exercise such rights, we will require you to submit your [name and e-mail address] in order to verify your identity.

I. By telephone (Toll-free telephone number)
　(855) 772-2891

II. By email request form
　privacy@us.panasonic.com

We will confirm receipt of your requests to exercise your rights within 10 business days in the same manner in which the request was received and provide information about how we will process the request and the limit of our response. We will respond to requests to know and requests to delete within 45 days, and if we exceed the period, we will notify you and respond within 90 days from the day that we receive the requests. If we cannot verify your requests within the 45-day time period, we may not process your requests.

We will record your requests and store them for 12 months.

If you use an authorized agent to submit a request to know or a request to delete, the authorized agent is required to submit to us a written permission proving the authorized agent is permitted to do so and the authorized agent’s own identity verification document(s).

5. Disclosure of Personal Data

We have disclosed your Personal Data to third parties for business purposes. The following is the list of the categories of Personal Data which we disclosed, and the categories of the third parties to which we disclosed Personal Data.

Categories of Personal Data	Categories of third parties to which we disclosed Personal Data
・Address ・Name ・Phone number ・E-mail address ・Information of Panasonic products or devices	・Panasonic Affiliates ・Selected Partners ・Service Providers
Cookie	Service Provider of Analytics (Google Analytics)

6. Sale of Personal Data

We have not and will not sell your Personal Data to any third party.

For the purposes of this CCPA Appendix, “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, your Personal Data by us to another business or a third party for monetary or other valuable consideration.

7. Children’s Personal Data

We do not sell Personal Data of anyone under the age of 16.

8. Contact Information

You may contact us with questions or concerns about this CCPA Appendix and your choices and rights under CCPA at:

Company name:　　　　　Cooking Business Unit, Kitchen Appliances Business Division,
 　　　　　　　　　　　　Living Appliances and Solutions Company,
 　　　　　　　　　　　　Lifestyle Updates Business Division, Panasonic Corporation

Company address: Nojihigashi 2-3-1-1, Kusatsu City, Shiga Prefecture, Japan

Company email address: fspanasonic_inquiry@gg.jp.panasonic.com

16. Appendix for Persons Who Are Thai Residents

If you have been to Thailand, are currently in Thailand, or will go to Thailand in the future, additional privacy notice may apply to you, in accordance with the Personal Data Protection Act of Thailand. Please see Appendix in the link below.
[HYPERLINK TO PRIVACY NOTICE FOR THAI RESIDENTS]

17. LGPD Appendix

If you are located in Brazil, all terms and conditions of the Panasonic Privacy Notice(The “Privacy Notice”) shall apply to you, pursuant to the Brazilian General Personal Data Protection Regulation No. 13,709, effective from 18 September 2020 (the “LGPD”), with exception to the modifications bellow.

In case of any doubts, please refer to the Privacy Notice and/or contact Panasonic through section 14 of the Privacy Notice.

a) On which legal basis do we process personal data? (section 4 of the Privacy Notice)

We will process your Personal Data grounded on one of these legal bases, provided by LGPD: (i) with your consent; (ii) for compliance with a Panasonic’s legal or regulatory obligation; (iii) for the performance of agreements or preliminary procedures relating to agreements which you celebrated or may celebrate with Panasonic; (iv) for the regular exercise of rights, by Panasonic, in lawsuits, administrative or arbitration proceedings; (v) for Panasonic’s legitimate interests; and (vi) for the protection of credit.

b) Why do we use your Personal Data? (section 5 of the Privacy Notice)

Besides the information presented on the Privacy Notice, we may also use your Personal Data to comply with our legal obligations under Brazilian Law, including, but not limited to, the sharing of personal data with tax authorities in case international purchases.

c) What are your rights? (section 8 of the Privacy Notice)

Panasonic will collect, store and process your Personal Data in accordance with your rights under any applicable data protection laws, including the LGPD.

Therefore, we will comply with at least the following rights, granted by LGPD: (i) confirm that we process your personal data; (ii) grant to you a copy of your Personal Data processed by Panasonic; (iii) correct and update inaccurate Personal Data, upon your request; (iv) delete, block our anonymize your Personal Data that is unnecessary for the purposes of our processing activities; (v) perform data portability, where this right is applicable; (vi) exclude Personal Data processed upon your consent, by your request and/or stop processing activities after you opt-out, when applicable; and (vii) provide information about with whom we share your Personal Data.

Where a processing activity relies on your consent, you will be informed of the consequences of not providing your consent, including if it will limit any use, by you, of our products or services.

You can exercise your rights through section 14 of the Privacy Notice.

We will respond to your requests without undue delay and no later than fifteen days from the receipt of any such request, unless a longer period is permitted by applicable data protection laws or by the Brazilian National Data Protection Authority.

d) Children and Teenager's Personal Data (section 13 of the Privacy Notice)

For Brazilian data subjects, Panasonic considerer a child a person with less than 12 years old and a teenager a person with age between 12 and 18 uncompleted years old.

We do not knowingly collect or try to collect Personal Data from or about a child and a teenager without the consent of a parent or guardian. Where we do collect Personal Data from a child and a teenager, we will rely on valid consent to process such data. If we become aware that Personal Data submitted to us relates to a child and a teenager without the consent of a parent or guardian we will delete or not use such data for any purpose, in order to comply with LGPD.

Panasonic will only process child’s and teenager’s Personal Data in their best interests, pursuant to Brazilian Law.

If you are a parent or guardian and you have queries regarding Panasonic's processing of your child's and teenager’s Personal Data, please contact us through section 14 of the Privacy Notice.

e) Local representative

Although the Service is provided by the Panasonic indicated in the Privacy Notice, in case of any doubts or requests regarding the Service, the Privacy Notice or this document, you can reach your local Panasonic representative:

　Cristiano Manfre
　email: manfre.cristiano@br.panasonic.com

f) No modification

All other Sections of the Privacy Notice, not modified by this document, are applicable to the Brazilian data subjects and shall be read as including LGPD as applicable legislation.